Privacy

Your privacy is important to us. We do everything possible to protect your personal information and never share it with third parties. This privacy pertains to this website and any personal information you may choose to share with us. Please read this privacy statement carefully and contact us if you have any questions.

What information do we collect?
If you make a reservation or contact us, we save your name, address, telephone number and e-mail address, should you provide them to us. If you book through a booking platform, then we also receive this information. We store this information in our system for the purpose of marketing (newsletter). It is never shared with third parties. Payment processing is through an external payment provider. We do not store your payment information.

What legal basis do we have for processing your personal data?
We process your personal data for the purpose of booking rooms, services and the restaurant. Payment info is transferred to our payment service provider. We may use it to contact you. You information is retained, if necessary, to make legal obligations. If you prefer that we delete your personal information and opt out of further contact with Himmelreich Rügen, then you can do so by sending us an e-mail.

When do we share personal ... ata?
We treat your personal data confidentially and do not share it with third parties for marketing purposes, ever. If required for compelling legal reasons, we will share it with the appropriate authorities.

Where do we store and process personal data?
Personal data is stored onsite on our Himmelreich Rügen server. This server is securely protected. Data is processed according to our internal privacy and security policy and the applicable laws of Germany and the EU.

How do we secure personal data?
We protect your data against accidental loss, through internal backups. We take measures to prevent unauthorized access, use, destruction or disclosure, to ensure business continuity and disaster recovery. Access to personal information is restricted to authorized personnel only. We train staff and contractors on data security and manage third-party risks through the use of contracts and security reviews.

How long do we retain your personal data?
Payment data is not retained internally by Himmelreich. Our third-party payment provider retains the data according to their privacy policy and applicable EU laws. Your name and contact info may be retained indefinitely for our newsletter and internal marketing purposes, unless you choose to opt out. E-mails from you are retained up to one year. All other personal data is deleted within six months.

Your rights in relation to personal data
Under the GDPR, you are entitled to control your personal data. These rights include access to your personal information, correction and deletion, withdrawal of consent, data portability, restriction of processing and the right to lodge a complaint with the Information Commissioner’s Office.

How to contact us?
Contact us by e-mail at: contact@himmelreichruegen.com with any concerns you may have regarding data privacy.

Use of cookies and other technologies
The Himmelreich Rügen website uses cookies at www.himmelreichruegen.com. By using this service, you consent to the use of cookies. Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your visit easier the next time and the service more useful to you. When you use our website, we may place a number of cookie files in your web browser. We use cookies to enable certain functions of our website, to provide analytics and to store your preferences. We use both session and persistent cookies on our website to operate it. We may use essential cookies to authenticate users and to prevent fraudulent use of user accounts. In addition to our own cookies, we may also use various third-party cookies to report usage statistics for the website (Google Analytics).

Links to other websites / third party content
We provide links to external sites and resources from our website. This in no way constitutes an endorsement. We are not responsible for the accuracy or completeness of information on external websites.

Copyright
This website and its content are copyrighted by Himmelreich Rügen. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download extracts to a local hard disk for your personal and non-commercial use only;
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website use terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following terms and conditions of use, which together with our privacy policy govern Himmelreich Rügen’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Himmelreich Rügen’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Darzer Weg 71, 18528 Zirkow, Rügen, Germany. Our company registration number is ((to follow)). The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us, for internal use only. We will never share your data with third parties.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Germany. The court of jurisdiction is Stralsund.

Contact
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